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We found equipment had been serviced and maintained as required. Risk assessments had been developed to minimise the potential risk of harm to people during the delivery of their care. Care records showed they were reviewed and any changes had been recorded. We found there were sufficient numbers of staff during our inspection visit.

Some of the rooms have en-suite facilities and there are a number of bathrooms and toilets on each floor. It offers diagnostic and screening procedures, provides care for physical disabilities, sensory impairments and treatment of disease, disorder or injury. Primrose Bank Care Home 153 Breck Road, Poulton Le Fylde, FY6 7HJ ★★☆☆ Primrose Bank Care Home is a large care residence situated in Poulton Le Fylde, with a capacity of 45. The care home houses adults over 65 The Care Quality Commission has monitored the care home for more than seven years. In the last report by the CQC from March 2018, the care home received...
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By developing this policy and ensuring that staff received this important training, would strengthen the processes in place to protect people living at the home. Conifers Care Home is a ‘care home.’ People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. The Care Quality Commission regulates both the premises and the care provided, and both were looked at during this inspection. The Lancashire Care Services Directory has been produced by Care Choices to provide people with a guide to social care services in Lancashire. The Care Quality Commission is the independent regulator of health and social care in England. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care.

However, the home did not fully protect people from unsafe premises. We found issues with the maintenance of safe premises and the home's systems to monitor maintenance and quality assurance. A range of routine audits were in place including medication and fire safety. This helped to ensure that a consistent service was maintained that helped to protect people and keep them safe.
Primrose Bank Care Home
Stockdove House 12 Stockdove Way, Thornton Cleveleys, FY5 2AP ★★★☆ Mr D Lalgee is an individual provider of Stockdove House, a home for a maximum of 10 people in Cleveleys. The building is a detached house with bedrooms on two floors. It is close to shops, local facilities and public transport. We are preffered providers for Lancashire county Council and accept service users from all areas, social services and privat... Cleveleys Nursing Home 19 Rossall Road, Thornton Cleveleys, FY5 1DX ★★★☆ This is a care home that provides nursing for 32 people.

People were referred to other health professionals for further advice and support when assessed needs indicated this was appropriate. We spoke with one visiting health professional who voiced no concerns with the care provided at the home. There were systems in place to protect people at risk of harm and abuse. Staff were able to define abuse and the actions to take if they suspected people were being abused.
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People who lived at the home were offered the opportunity to participate in an annual survey. People also told us they found the registered provider and care manager approachable if they wished to discuss any matters with them. People told us they were happy living at Conifers Care Home and the care met their individual needs. People described staff as ‘kind’ and told us they were supported in a prompt way. See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England. Every registered care provider in the UK can claim a free listing on Autumna.

Medication care plans and risk assessments provided staff with a good understanding about specific requirements of each person who lived at Conifers Care Home. We found the registered provider continued to provide a good standard of care to people who lived at the home. – the service is performing badly and we've taken enforcement action against the provider of the service. We additionally observed that the home worked with external providers adequately. A visiting community nurse told us, “The staff have a good rapport with patients. I would recommend the Conifers and would have no doubts about placing my mum here”.
The nursing home also cares for residents with dementia and sensory impairment. Balmoral Rest Home 2 Conway Avenue, Thornton Cleveleys, FY5 3JH ★★★☆ The Balmoral Rest Home offers personal care only for people aged 65 years and over on a short term or permanent basis. It accommodates people in single bedrooms, some of which have ensuite facilities. There are communal areas for the use of people living at the home, including two lounges and a d...
However, a paid subscription allows more information to be added and as a result a higher profile score. The Provider has not yet updated their profile and added details of the services and facilities they offer. If you are the provider and would like to do this, please click the "Do you run this home" button under the Description tab. – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon. Staff were appropriately trained and supervised in order to enable them to provide care to people they were supporting.
Most relevant information was included, including the named person to address a complaint to and the timescale for a response. We did notice that there was some out of date information included, but we were told that the document would be immediately reviewed and amended. This would ensure that all current and up to date information was incorporated in the procedure.

The Care Quality Commission is the official regulator for the care sector. They inspect care homes and care services to make sure they are safe, caring, effective, responsive and well-led. The senior management team had identified a gap in their staff training requirements and were taking action to address this shortfall. Policies and procedures were to be developed in relation to the Mental Capacity Act and Deprivation of Liberty Safeguards and staff training was planned.
The premises had been arranged to ensure that people could move around freely and safely. Staff knew the likes and dislikes of people who lived at the home and delivered care and support in accordance with people’s expressed wishes. During the inspection we saw people were supported to carry out activities which were meaningful to them. Processes were in place to ensure people’s freedom was not inappropriately restricted and staff told us they would report any concerns to the registered manager. Staff received regular support from the management team to ensure training needs were identified. We found staff received appropriate training to enable them to meet peoples’ needs.

Westport House Care Home 320 Fleetwood Road North, Thornton Cleveleys, FY5 4LD ★★★☆ Westport House is a care home for 11 people who have dementia. All of the bedrooms within the home have en suite facilities. The home has a large conservatory at the rear of the house. Bispham Gardens Ryscar Way, Blackpool, FY2 0FN ★★★☆ Bispham Gardens is a medium size nursing home located in Blackpool, with capacity to house 28 residents. Bispham Gardens caters for elderly including those with physical disabilities.
The Conifers provides accommodation and personal care for fifteen residents over sixty-five years old. The home is situated in a residential area of Thornton near Cleveleys and is close to shops and local amenities. It is a single storey, detached property with a private front garden. Accommodation is provided in eleven single rooms, one of which has en-suite facilities and two double rooms also with en-suite facilities. There is a lounge dining room and a separate sun lounge, which is a designated smoking area.

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